Support Center
Contact Us
For technical support, questions, or feedback:
Email: contact@homesafeapplications.com
Response Time: Within 2-3 business days
Frequently Asked Questions
1. Log in to your account
2. Click "Start New Screening" on the main dashboard
3. Enter the client name and basic information
4. Select the rooms you want to screen
5. Work through each room's safety questions
2. Click "Start New Screening" on the main dashboard
3. Enter the client name and basic information
4. Select the rooms you want to screen
5. Work through each room's safety questions
Yes! The app works offline. You can conduct screenings without an internet connection, and your data will automatically sync when you reconnect to the internet.
1. Complete your screening
2. Go to the screening summary page
3. Click the "Print Report" button
4. Your browser will open a print dialog
5. Choose your printer or save as PDF
2. Go to the screening summary page
3. Click the "Print Report" button
4. Your browser will open a print dialog
5. Choose your printer or save as PDF
Absolutely. We use healthcare-grade encryption to protect your data. All information is encrypted in transit and at rest. We follow HIPAA Inspired design principles to ensure your privacy.
Home Safe Caregiver works on all modern devices:
• iPhone and iPad (iOS 13+)
• Android phones and tablets (Android 5.0+)
• Desktop computers (Chrome, Firefox, Safari, Edge)
• Can be installed as an app on mobile devices
• iPhone and iPad (iOS 13+)
• Android phones and tablets (Android 5.0+)
• Desktop computers (Chrome, Firefox, Safari, Edge)
• Can be installed as an app on mobile devices
Report a Problem
If you encounter any issues with the app, please include the following information in your email:
- Device type and operating system
- Browser version (if using web app)
- Steps to reproduce the problem
- Screenshots if applicable
- Any error messages you received